FAQs

Does software produce time sheets?

ZK time management software produces detailed attendance sheets which can be printed or exported as PDF files or Excel spreadsheets.

Can anyone use attendance machine or do we need a technical expert?

Anybody can use and install time attendance device and no special technical know-how is required. Its core principles are simplicity of use and simplicity of implementation.

Can I set up work schedules for my staff?

Complex roster templates can be created and applied to groups of staff with a wide range of parameters. For example shift start, shift end, lunch breaks, hours required, leave; annual leave can all be handled.

Do we need a server or special PC?

ZK attendance machines can perform as standalone device without any PC, it can be save users transaction in its internal memory. Attendance machines can also connect PC through Ethernet.

What are the benefits of using a Biometric Time Attendance System?

User friendly
Easy to use
Fast
Records automatically
Saves a lot of time
Records details accurately
Avoids early punching, late punching and buddy punching easily
Better security
Integrates into payroll systems, account systems and billing systems easily
Flexible
Prevents time theft
Saves money for the company

How to choose the right time clock?

Biometric vs. Non-biometric time clock
A non-biometric time clock, such as a card reader, are cheaper to buy, easier to maintain and simpler to set up. An even cheaper solution is the desktop or web-based time clock simulators: the employee punches in their employee number and presses a button to register. The downside is that employees can cheat the system by registering for each other.
If you need to eliminate “buddy punching” and/or “ghost workers”, you need to consider biometric time clock. There are several biometric readers on the market; the most popular are fingerprint readers and hand readers. Because each person has a unique fingerprint and hand geometry, no one can clock in in their place: this person must be physically present in front of the clock to register. Another advantage of biometric devices is that no other accessories, such as a card or a key tag, are required; these cost money to produce and may be lost or stolen.

How do I introduce a time clock to the employees?

It’s a good idea to explain to your employees why you have decided to purchase a time clock or update your current one. Your staff may see a purchase of a time clock or an upgrade to biometric time and attendance system as an enemy.
You should point out that a time and attendance records are the employees claim to be paid correct wages including any overtime due or penalties associated with that time.
It is also advisable to discuss what you regard as acceptable for late clocking in such as accident on the freeway. If the staff try hard to be on time but are docked they may feel disheartened.
If upgrading to Biometric time clocks explain to your staff that this is just a more affection way to collect employees hours worked. Explain that a fingerprint time and attendance system uses a fingerprint to create a code on the machine that tracks when staff clock in or out. That the time clock does not create a full fingerprint that could ever be used by 3rd parties to replicate or duplicate human fingerprints.

Which types of time attendance devices are available?

1) – Fingerprint Readers
2) – Face Recognition
3) – Hand Punch
4) – Vein Readers
5) – RFID

What connection types are available?

Ethernet 10 Base-T (TCP/IP)
Serial (RS232/RS485)
USB Port

Can we integrate attendance device with other HR software?

Yes our all time attendance devices have Software Development Kit (SDK) for any third party software integration.

Can anyone use Time Attendance device or do we need a technical expert?

Anybody can use TimeAttend and no technical know-how is required. Its core principles are simplicity of use and simplicity of implementation.  

Can I set up work schedules for my staff?

Complex roster templates can be created and applied to groups of staff or sites with a wide range of parameters. For example shift start, shift end, lunch breaks, hours required, sick leave and annual leave can all be handled.

Do we need a server or special PC?

Our time attendance devices can work as standalone terminal and record user’s large number of transaction history in its internal memory. You can also attach a normal PC for watching real-time user’s activity and transactions back-up.

Does the system include help and user support?

A fully comprehensive online support and service contract is included in the price of each device to ensure peace of mind.

How quickly can Time Attendance device be set up?

Very quickly indeed. Our time attendance devices are active onsite within 1 hour.

What is the warranty period of Time Attendance devices?

Our all time attendance devices cover 12 months replacement warranty.